a group of young people working at computers

If you are taking Aptis ESOL and wish to cancel or transfer your test date, you can do this under the following conditions:  

  • If you cancel your test date within 14 days of your booking confirmation, you will receive a full refund and no administration fee will apply. Alternatively, you can move your test date free of charge to any other available time, venue and location within the country. 
  • If a refund request is submitted outside the 14-day cancellation period but no later than 48 hours prior to the test date, you will receive a full refund. Alternatively, you can move your test date free of charge to any other available time, venue and location within the country. 
  • If you cancel your Aptis ESOL test registration outside the 14-days cancellation period and less than 48 hours before your test date, no refund will be issued and you will not be able to reschedule your test date.   

To cancel or transfer your test date, please contact your Aptis ESOL test centre.